Shipping policy

Shipping & Local Pickup Policy

Thank you for shopping with Purple Orchid Soapery! All our products are handmade in small batches in Cooktown, Far North Queensland.

Australia-Wide Shipping

We offer weight-based flat-rate postage throughout Australia.

- Orders weighing 500g or less – $5

- Orders weighing over 500g – $12

Shipping costs are calculated at checkout based on the total order weight.

Processing & Delivery

Please allow 2–3 business days for your order to be packed and dispatched.

Delivery times vary depending on your location and postal services. As we are located in Far North Queensland, some deliveries may take a little longer.

Free Local Pickup – Cooktown markets

Local customers can collect their orders free of charge from our stall at the Cooktown markets.

Simply select Local Pickup at checkout and wait for confirmation that your order is ready for collection.

Questions?

If you have any questions about postage or collecting your order, please contact Purple Orchid Soapery through our website.